Conventions for conveying emotion in email communication include ...

[arivle123]

Conventions for conveying emotion in email communication include
 
  A) use of emoticons.
  B) use of capitalized letters to indicate emphasis.
  C) interpretation of capitalized letters as shouting.
  D) all of these are true.

Question 2

Joseph kept thinking about the argument he had the day before. He found himself feeling more and more worried that he had spoken too harshly, replaying the conversation over and over in his mind, thinking about what else he might have said. He is engaged in something called
 
  A) dejection.
  B) rumination.
  C) depression.
  D) mental motion.

[medine]

Answer to Question 1

D

Answer to Question 2

B