An assertive reply to someone using an insulting label for your behavior, such as saying That's a dumb way to... would be
a. I'll decide what to call my behavior. c. What did I do wrong?
b. You're dumb d. I hate you.
Question 2
Which of the following is true regarding adopting an assertive attitude?
a. Having a list of verbal responses for certain situations is more important than developing a new attitude.
b. People benefit from an assertive attitude if they are the submissive type, but not the aggressive type.
c. Most programs do not talk explicitly about attitudes, but seem to instill a new attitude indirectly.
d. A change in attitude is not that important once you learn the different styles and how to manipulate a conflict situation.
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