Author Question: Many U.S. troops present at My Lai later reported that they were frightened and confused about ... (Read 74 times)

dakota nelson · **on:** Jun 22, 2018

Many U.S. troops present at My Lai later reported that they were frightened and confused about whether people in the villages were really enemy soldiers.

Others reported that they didn't know whether the rifle-fire they heard was from enemy guns or from the guns of fellow troops. Still, frightened and bewildered, many of them began setting fire to huts and shooting old men, women, and children. This tragic example illustrates that informational influence is most likely to occur when
a. authorities model the appropriate behavior.
b. situations are interpreted as a crisis.
c. we look to experts for cues.
d. charismatic leaders provide a new definition of reality.

Question 2

People are motivated to impose clear definitions on ambiguous situations. All of the following processes EXCEPT ________ are used to resolve ambiguity of information.

a. schematic processing
b. making attributions
c. informational social influence
d. dissonance reduction