Technician A assumes a replacement part is good just because it is new. Technician B says that sometimes recent repair work will be the cause of a complaint. Which technician is correct?
A) Technician A only B) Technician B only
C) Both technicians A and B D) Neither technician A nor B
Question 2
Which diagnostic step is the most important aspect of diagnosis?
A) Visual inspection B) Check the service bulletins
C) Retrieve the trouble codes D) Verify the problem