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Author Question: In what year did ASE create service technician certification tests? A) 1900 B) 1996 C) 1953 D) ... (Read 116 times)

Coya19@aol.com

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on: Jun 23, 2018
In what year did ASE create service technician certification tests?
 
  A) 1900 B) 1996 C) 1953 D) 1972

Question 2

If a customer is not attentive during a conversation, what can be done to regain the customer's attention?
 
  A) Ask questions that require their attention B) Give the customer options for responses
  C) Both A and B D) Neither A nor B


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Silverbeard98

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


Coya19@aol.com

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Reply 2 on: Jun 23, 2018
Gracias!

Jsherida

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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