Once an employee has been advised and counseled about an ongoing performance problem and has had a verbal warning if the performance does not improve, the next step in progressive discipline is _______.
A) A second verbal warning B) Notice of termination if not resolved
C) A written warning D) Immediate termination
Question 2
___________ is essential in helping the employee be able to see the direct relationship between their performance problems and the consequences of their actions.
A) Sympathy B) Timeliness C) Inconsideration D) Empathy