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Author Question: If an unrelated failure happens after a customer has had recent service at your shop, the customer ... (Read 163 times)

APUS57

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on: Jun 23, 2018
If an unrelated failure happens after a customer has had recent service at your shop, the customer is _________.
 
  A) Likely to think it is your fault B) Going to be upset
  C) Want you to fix it for free D) All of the above

Question 2

A ______ is a product or service that is specially priced at a lower profit or at a loss with the intention of attracting business.
 
  A) Loser B) Super special C) Price leader D) Total loss


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Harbringer

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


APUS57

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

shailee

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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