« previous next »

Author Question: Selling a customer more service or a higher priced product than they initially requested would be ... (Read 159 times)

olgavictoria

  • Hero Member
  • *****
  • Posts: 528
on: Jun 23, 2018
Selling a customer more service or a higher priced product than they initially requested would be know as _______.
 
  A) Competitive pricing B) Up-selling
  C) Taking advantage of the customer D) Package pricing

Question 2

What is the importance of the Feedback step in the System View Model?
 
  What will be an ideal response?


fwbard

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

Without actively seeking the satisfaction of the customer in a service repair shop there is no way to know if the process is completed to meet the needs of the customer.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The lipid bilayer is made of phospholipids. They are arranged in a double layer because one of their ends is attracted to water while the other is repelled by water.

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

When blood is exposed to air, it clots. Heparin allows the blood to come in direct contact with air without clotting.

Roots of the keystone species hypothesis: does a higher proportion of predators in diverse communiti Roots of the keystone species hypothesis: does a higher proportion of predators in diverse communiti
A photograph of Commodore Matthew Perry in 1855 juxtaposed with a Japanese portrait of him. When Per A photograph of Commodore Matthew Perry in 1855 juxtaposed with a Japanese portrait of him. When Per
In older adults, higher education is related to higher levels of ego development. In older adults, higher education is related to higher levels of ego development.
A typical distillation curve. Heavier molecules evaporate at higher temperatures and contain more ... A typical distillation curve. Heavier molecules evaporate at higher temperatures and contain more ...
How to use the product rule to find the derivative of a function How to use the product rule to find the derivative of a function
Selling Today: Partnering to Create Value (Manning/Ahearne/Reece) Selling Today: Partnering to Create Value (Manning/Ahearne/Reece)
Video: Neuron Structure Animation

For a complete list of videos, visit our video library