This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When asked to meet with an upset customer you should remember that it is important to always ______. ... (Read 65 times)

mynx

  • Hero Member
  • *****
  • Posts: 555
on: Jun 23, 2018
When asked to meet with an upset customer you should remember that it is important to always ______.
 
  A) Focus 100 percent of your attention on the situation
  B) Be sure that your life insurance premiums are paid up
  C) Let someone else meet with the customer whenever possible
  D) All of the above

Question 2

Describe the Hourly Rate Pricing method.
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Tabitha_2016

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

A labor pricing system based on the actual time that the technician takes to perform a repair.


mynx

  • Member
  • Posts: 555
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

T4T

  • Member
  • Posts: 348
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important
Historian James Merrell notes several errors in Benjamin West’s famous 1771 painting, William Penn’s Historian James Merrell notes several errors in Benjamin West’s famous 1771 painting, William Penn’s
Proteins play an important role in keeping your skin healthy and your nails strong Proteins play an important role in keeping your skin healthy and your nails strong
Access to clean drinking water is just as important as adequate nutrition for human health Access to clean drinking water is just as important as adequate nutrition for human health
Specific Nutrients and Behaviors Are Important during the First Trimester Specific Nutrients and Behaviors Are Important during the First Trimester
XIXI ft. Zembu - Ends Meet XIXI ft. Zembu - Ends Meet
Video: Protein Secondary and Tertiary Structures - Animation

For a complete list of videos, visit our video library