This topic contains a solution. Click here to go to the answer

Author Question: When asked to meet with an upset customer you should remember that it is important to always ______. ... (Read 56 times)

mynx

  • Hero Member
  • *****
  • Posts: 555
When asked to meet with an upset customer you should remember that it is important to always ______.
 
  A) Focus 100 percent of your attention on the situation
  B) Be sure that your life insurance premiums are paid up
  C) Let someone else meet with the customer whenever possible
  D) All of the above

Question 2

Describe the Hourly Rate Pricing method.
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Tabitha_2016

  • Sr. Member
  • ****
  • Posts: 344
Answer to Question 1

A

Answer to Question 2

A labor pricing system based on the actual time that the technician takes to perform a repair.




mynx

  • Member
  • Posts: 555
Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


AngeliqueG

  • Member
  • Posts: 343
Reply 3 on: Yesterday
Excellent

 

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Did you know?

The people with the highest levels of LDL are Mexican American males and non-Hispanic black females.

Did you know?

Although the Roman numeral for the number 4 has always been taught to have been "IV," according to historians, the ancient Romans probably used "IIII" most of the time. This is partially backed up by the fact that early grandfather clocks displayed IIII for the number 4 instead of IV. Early clockmakers apparently thought that the IIII balanced out the VIII (used for the number 8) on the clock face and that it just looked better.

Did you know?

Colchicine is a highly poisonous alkaloid originally extracted from a type of saffron plant that is used mainly to treat gout.

For a complete list of videos, visit our video library