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Author Question: When asked to meet with an upset customer you should remember that it is important to always ______. ... (Read 56 times)

mynx

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on: Jun 23, 2018
When asked to meet with an upset customer you should remember that it is important to always ______.
 
  A) Focus 100 percent of your attention on the situation
  B) Be sure that your life insurance premiums are paid up
  C) Let someone else meet with the customer whenever possible
  D) All of the above

Question 2

Describe the Hourly Rate Pricing method.
 
  What will be an ideal response?


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Tabitha_2016

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Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

A labor pricing system based on the actual time that the technician takes to perform a repair.


mynx

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

AngeliqueG

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Reply 3 on: Yesterday
Excellent

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