A service manager can reduce cost of sales by _______. A) ...

[Sufayan.ah]

A service manager can reduce cost of sales by _______.
 
  A) Hiring more entry level technicians at a lower rate
  B) Cutting every current technician's pay
  C) Replacing his top technician with a lower paid one
  D) All of the above

Question 2

List three characteristics of an efficient manager.
 
  What will be an ideal response?

[taylorsonier]

Answer to Question 1

D

Answer to Question 2

Goal oriented  have clear vision of where you are headed
Disciplined - stay on task, minimize distractions
Self-motivated  need no prods to spring into motion, focus on where you are going
Nose for the goal line  overcome difficulties and obstacles to achieve goal
Trusting  can count on others, motivates and inspires others to live up to expectations
Seeks input  be leader of team, discuss goals and plans, bolster employee commitment
Willing to let go  delegate task and responsibility and trust the employee

[Sufayan.ah]

Wow, this really help

[kthug]

Thanks for the timely response, appreciate it