Author Question: A service manager can reduce cost of sales by _______. A) Hiring more entry level technicians at ... (Read 65 times)

Sufayan.ah · **on:** Jun 23, 2018

A service manager can reduce cost of sales by _______.

A) Hiring more entry level technicians at a lower rate
B) Cutting every current technician's pay
C) Replacing his top technician with a lower paid one
D) All of the above

Question 2

List three characteristics of an efficient manager.

What will be an ideal response?

taylorsonier · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

D

Answer to Question 2

Goal oriented have clear vision of where you are headed
Disciplined - stay on task, minimize distractions
Self-motivated need no prods to spring into motion, focus on where you are going
Nose for the goal line overcome difficulties and obstacles to achieve goal
Trusting can count on others, motivates and inspires others to live up to expectations
Seeks input be leader of team, discuss goals and plans, bolster employee commitment
Willing to let go delegate task and responsibility and trust the employee