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Author Question: An effective voice mail message a. is courteous b. provides the needed information c. contains ... (Read 378 times)

faduma

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on: Jun 23, 2018
An effective voice mail message
 
 a. is courteous
  b. provides the needed information
  c. contains lengthy details
  d. both a and b

Question 2

When planning an outgoing call
 
 a. identify the objective of the call
  b. select a direct or indirect approach
  c. gather all the information you will need for the call
  d. all the above


macagnavarro

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

D


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