Which of the following is a similarity between a memo and a voice ...

[Mimi]

Which of the following is a similarity between a memo and a voice mail?
 A) Both memo and voice mail constitute oral communication.
  B) Neither a memo nor a voice mail requires a feedback.
  C) Both memo and voice mail are intended for an external audience.
  D) Neither a memo nor a voice mail can be used for confirming.

Question 2

Zhenyu, a manager at Finertech Inc, needs to inform an employee who reports to him that he was not considered for a promotion. He intends to use a channel of communication that will allow him a great degree of control over his message. In this scenario, which of the following channels of communication should Zhenyu use?
 A) A written channel
  B) A visual channel
  C) A nonverbal channel
  D) A kinesic channel

[sarajane1989]

Answer to Question 1

B

Answer to Question 2

A

[Mimi]

Gracias!

[raenoj]

Excellent