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Author Question: Which of the following statements about teams in today's business is most accurate? A) Teams can be ... (Read 186 times)

appyboo

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Which of the following statements about teams in today's business is most accurate?
 A) Teams can be effective in solving problems and in developing new products.
 B) Today's teams collaborate only face-to-face.
 C) Effective soft skills are not necessary when collaborating in teams.
 D) Teams are rarely used in today's business environment.

Question 2

Leticia has called a client and received his voice mail. What is the best advice you can give Leticia for leaving a message?
 A) Hang up and call back later; her client won't want to be bothered with having to listen to a message.
 B) Speak as quickly as possible to make her message more concise.
 C) Smile when leaving her message to add warmth to her voice.
 D) Leave a complete message, including confidential details about the project Leticia is working on, to make her message as useful as possible.



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ebenov

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Answer to Question 1

A

Answer to Question 2

C





 

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