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Author Question: Which of the following messages is not considered neutral? A) a consumer complaining about a minor ... (Read 208 times)

soccerdreamer_17

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Which of the following messages is not considered neutral?
 A) a consumer complaining about a minor product defect
  B) a manager notifying employees of a small policy change
  C) top management announcing a decision to close a factory
  D) a customer applying for a store credit card
  E) a government agency responding to a request for a brochure

Question 2

When writing a sympathy note, share your memories of the person who died.
  Indicate whether the statement is true or false



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rekilledagain

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Answer to Question 1

C

Answer to Question 2

True




soccerdreamer_17

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review


bdobbins

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Reply 3 on: Yesterday
Excellent

 

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