Which of the following messages is not considered neutral? A) a ...

[soccerdreamer_17]

Which of the following messages is not considered neutral?
 A) a consumer complaining about a minor product defect
  B) a manager notifying employees of a small policy change
  C) top management announcing a decision to close a factory
  D) a customer applying for a store credit card
  E) a government agency responding to a request for a brochure

Question 2

When writing a sympathy note, share your memories of the person who died.
  Indicate whether the statement is true or false

[rekilledagain]

Answer to Question 1

C

Answer to Question 2

True

[soccerdreamer_17]

Great answer, keep it coming

[scottmt]

Thanks for the timely response, appreciate it