« previous next »

Author Question: When writing a letter to a customer, emphasize what your organization can do rather than what it ... (Read 34 times)

biggirl4568

  • Hero Member
  • *****
  • Posts: 551
on: Jun 23, 2018
When writing a letter to a customer, emphasize what your organization can do rather than what it can't do.
  Indicate whether the statement is true or false

Question 2

To build goodwill in a business letter, use neutral expressions such as cannot and will not.
  Indicate whether the statement is true or false


Zebsrer

  • Sr. Member
  • ****
  • Posts: 284
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Did you know?

There are over 65,000 known species of protozoa. About 10,000 species are parasitic.

Proteomes and their relationship to cell structure, function, and organization. Proteomes and their relationship to cell structure, function, and organization.
Organization of Spatial Frequency Organization of Spatial Frequency
The First Letter Technique The First Letter Technique
Bank teller assisting with customer service. Bank teller assisting with customer service.
When a Tornado Strikes: Social Organization Following a Natural Disaster When a Tornado Strikes: Social Organization Following a Natural Disaster
Business Letter Format and Example. Business Letter Format and Example.
Video: Skin Cancer

For a complete list of videos, visit our video library