When writing a letter to a customer, emphasize what your organization can do rather than what it ...

Author Question: When writing a letter to a customer, emphasize what your organization can do rather than what it ... (Read 70 times)

biggirl4568

Hero Member
Posts: 551

on: Jun 23, 2018

When writing a letter to a customer, emphasize what your organization can do rather than what it can't do.
Indicate whether the statement is true or false

Question 2

To build goodwill in a business letter, use neutral expressions such as cannot and will not.
Indicate whether the statement is true or false

Zebsrer

Sr. Member
Posts: 284

Reply #1 on: Jun 23, 2018

Answer to Question 1

True

Answer to Question 2

False

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