Using positive expressions helps you build goodwill among ...

[james0929]

Using positive expressions helps you build goodwill among audience members.
  Indicate whether the statement is true or false

Question 2

Using words such as deny and cannot helps you make a positive impression on your audience.
  Indicate whether the statement is true or false

[shaquita]

Answer to Question 1

True

Answer to Question 2

False

[james0929]

Excellent

[dreamfighter72]

Thanks for the timely response, appreciate it