Which of the following statement about group conflict is not true?
A) Many leaders avoid it.
B) It is necessary to help a group achieve consensus.
C) It is most useful when about issues, not personalities.
D) Are always personal and disruptive.
E) It may be a useful tool in avoiding groupthink.
Question 2
________ messages conveyed by personal appearance and facial expressions can greatly affect the success of an oral presentation.
Fill in the blank(s) with correct word