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Author Question: When communicating with someone from a minority group, use the identifying terminology that the ... (Read 78 times)

sam.t96

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on: Jun 23, 2018
When communicating with someone from a minority group, use the identifying terminology that the group or individual prefers.
  Indicate whether the statement is true or false

Question 2

Let me review the four steps in processing a customer return is an example of which type of verbal signpost?
 A) Previewing
  B) Summarizing
  C) Switching directions
  D) Transitioning


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johnpizzaz

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

B


sam.t96

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Reply #2 on: Jun 23, 2018
Correct answers!


johnpizzaz

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Reply #3 on: Jun 23, 2018
Great! Please up vote :D


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