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Author Question: List the three directions of communication and describe the types of communication that occur in ... (Read 126 times)

Capo

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on: Jun 23, 2018
List the three directions of communication and describe the types of communication that occur in each. Explain one problem that can occur in each direction.

Question 2

You should avoid sharing personal stories during a presentation because they may distract the audience.
  Indicate whether the statement is true or false


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mirabriestensky

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Reply #1 on: Jun 23, 2018
Answer to Question 1

a. Downward communication. Information flows from a supervisor to an employee. Downward communication includes information about job performance, daily operations, and other organizational business. One major problem is that managers tend to simply assume that their audiences receive and thoroughly understand their messages.
b. Upward communication. Information flows from an employee to a supervisor or to someone else with higher authority. Upward communication includes statistics and information that is requested by upper management for decision making. Also included are employee suggestions and grievances. Suggestions aren't also well received by upper management.
c. Lateral communication. Information flows horizontally among individuals of generally equal status. Employees may coordinate work, share plans and activities, negotiate differences, and develop interpersonal support. It may be challenging to influence people without management authority over them.

Answer to Question 2

False


Capo

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Reply #2 on: Jun 23, 2018
Correct answers!


mirabriestensky

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Reply #3 on: Jun 23, 2018
Great! Please up vote :D


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