In the context of directions of communication flow, _____ is a ...

[mwit1967]

In the context of directions of communication flow, _____ is a type of communication that is generally a response to requests from supervisors.
 A) downward communication
  B) upward communication
  C) horizontal communication
  D) lateral communication

Question 2

Chantell, the manager of the claims department in an insurance company, explains her team about the new claim form that the company will use from next month. This scenario is an example of _____.
 A) upward communication
  B) downward communication
  C) horizontal communication
  D) lateral communication

[ladyjames123]

Answer to Question 1

B

Answer to Question 2

B

[mwit1967]

Thank you

[ladyjames123]

No problemo