Amanda is writing a claim letter about unsatisfactory service she ...

[ereecah]

Amanda is writing a claim letter about unsatisfactory service she received at a recent business dinner. She should enclose a copy of her restaurant receipt.
  Indicate whether the statement is true or false

Question 2

A claim message should close with a clear statement of what you want done (a refund, replacement, or credit to your account, for example).
  Indicate whether the statement is true or false

[snackralk]

Answer to Question 1

True

Answer to Question 2

True

[ereecah]

Thank you

[snackralk]

Happy to help you