Author Question: A written message that is presented sloppily (containing poor quality printing or misalignment, for ... (Read 324 times)

xclash

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A written message that is presented sloppily (containing poor quality printing or misalignment, for example) conveys negative ________ messages about its content and its sender.
 Fill in the blank(s) with correct word

Question 2

The introductory paragraph in a bad-news message should:
 A) state the bad news directly.
  B) provide a buffer to cushion the bad news.
  C) lead the audience to expect good news.
  D) use the deductive approach.



diesoon

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Answer to Question 1

nonverbal

Answer to Question 2

B



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