A written message that is presented sloppily (containing poor quality printing or misalignment, for example) conveys negative ________ messages about its content and its sender.
Fill in the blank(s) with correct word
Question 2
The introductory paragraph in a bad-news message should:
A) state the bad news directly.
B) provide a buffer to cushion the bad news.
C) lead the audience to expect good news.
D) use the deductive approach.
