List the suggestions for developing an effective ...

[mrsjacobs44]

List the suggestions for developing an effective questionnaire.

Question 2

If bad news appears in the first sentence of a message, the
 a. receiver will be prepared for the reasoning that follows.
  b. receiver's urge to counter argue will be minimized.
  c. receiver's reaction is likely to be defensive.
  d. receiver will withhold judgment until he or she has finished reading.

[ebonylittles]

Answer to Question 1

The following is a list of suggestions for developing an effective questionnaire:
(a) Providing brief, easy-to-follow directions
(b) Arranging the items in a logical sequence
(c) Creating an appealing, easy-to-comprehend design
(d) Using short items that ask for a single answer to one idea
(e) Designing questions that are easy to answer and to tabulate
(f) Striving to write clear questions that all respondents will interpret in the same way
(g) Asking for information that can be recalled readily
(h) Providing all possible answer choices on multiple-choice items
(i) Asking for factual information whenever possible
(j) Deciding on an optimal number of choices to place on a ranking scale
(k) Avoiding questions that might be threatening or awkward to the respondent
(l) Considering the advisability of prompting a forced answer

Answer to Question 2

C