You are the supervisor of an employee who just learned that she ...

[jasdeep_brar]

You are the supervisor of an employee who just learned that she did not receive the promotion she had anticipated. You call her into your office and ask her to discuss her reaction. What type of listening are you engaged in?
 a. Casual listening
  b. Listening for information
  c. Intensive listening
  d. Empathetic listening

Question 2

What proofreading procedure should Anthony use when proofreading a technical support manual?
 a. Proofread only once, thoroughly checking for errors of various types.
  b. Proofread twice, concentrating in the first pass on content errors and in the second pass on format errors.
  c. Proofread three times, concentrating on content, organization, and style in the first pass, on mechanical errors in the second pass, and reading from right to left on the third pass.
  d. Allow the computer to do the proofreading, as it is more thorough and accurate.

[mcinincha279]

Answer to Question 1

D

Answer to Question 2

C

[jasdeep_brar]

Excellent

[smrtceo]

TYSM