Author Question: Compare and contrast the Theory X and Theory Y model of communication. What are the benefits of ... (Read 44 times)

rl

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Compare and contrast the Theory X and Theory Y model of communication. What are the benefits of managers who adopt the Theory Y model of communication?
 
  What will be an ideal response?

Question 2

Assess the impact that multiunit and virtual organizations have on communication in the Transformational Model.
 
  What will be an ideal response?



Expo

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Answer to Question 1

The human relations model does not do enough to cultivate employee potential. The human resources (Theory Y) model emphasizes frequent and honest communication up, down, and across the organization; decision making spread throughout the organization and based on messages from all levels; upward feedback; and sufficient downward message flow. McGregor based his theories on Maslow's hierarchy of needs, with Theory X encompassing only two levels of needs and Theory Y all five needs.

Answer to Question 2

Multiunit and virtual organization team members must be skilled communicators who recognize different frames of reference. Most virtual organization communication occurs electronically, so nonverbal code is missing, making trust and relationships more important.



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