Which of the following is NOT an example of social-business ...

[iveyjurea]

Which of the following is NOT an example of social-business communications?
 
  A. Congratulating a co-worker on a promotion
  B. Expressing a grievance to a firm when there is problem with a product
  C. Expressing condolences when a business associate suffers a tragedy
  D. Thanking someone for a special favor or a gift

Question 2

The salutation Dear Ms. Lucy should end with a comma rather than with a colon in a(n) _____.
 
  A. collection letter
  B. claim letter
  C. condolence letter
  D. adjustment letter

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Answer to Question 1

B
Expressing a grievance to a firm when there is problem with a product is not an example of
social-business communications. It is a claim.

Answer to Question 2

C
The salutation Dear Ms. Lucy should end with a comma rather than with a colon in a
condolence letter. A condolence letter follows the social-business letter format.

[iveyjurea]

Wow, this really help

[JaynaD87]

Excellent