Author Question: Which of the following is NOT an example of social-business communications? A. Congratulating a ... (Read 78 times)

iveyjurea · **on:** Jun 23, 2018

Which of the following is NOT an example of social-business communications?

A. Congratulating a co-worker on a promotion
B. Expressing a grievance to a firm when there is problem with a product
C. Expressing condolences when a business associate suffers a tragedy
D. Thanking someone for a special favor or a gift

Question 2

The salutation Dear Ms. Lucy should end with a comma rather than with a colon in a(n) _____.

A. collection letter
B. claim letter
C. condolence letter
D. adjustment letter

asdfghjkl; · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

B
Expressing a grievance to a firm when there is problem with a product is not an example of
social-business communications. It is a claim.

Answer to Question 2

C
The salutation Dear Ms. Lucy should end with a comma rather than with a colon in a
condolence letter. A condolence letter follows the social-business letter format.