Discussing how your readers or listeners will benet from your ...

[Awilson837]

Discussing how your readers or listeners will benet from your plan is essential. When writing a letter,. memo, or e-mail, you should state the benets .
 
  A) After an introductory paragraph.
  B) In the rst paragraph.
  C) At the conclusion.
  D) All of the above.
  E) B and C.

Question 2

The best way to personalize correspondence is through the use of pronouns. When using the pronouns you, your and we, the focus is on
 
  A) The ego. B) The staff. C) The reader. D) The team

[jaykayy05]

Answer to Question 1

E

Answer to Question 2

C

[Awilson837]

Wow, this really help

[diana chang]

Thanks for the timely response, appreciate it