The four Cs of negotiation are:
a. common interest, conflicting interests, criteria, and concern.
b. common interest, conflicting interests, compromise, and criteria.
c. culture, common interest, concern, and compromise.
d. concern, compromise, criteria, and common interest.
Question 2
Which of the following is not true concerning face-to-face strategies?
a. Face-to-face strategies are concerned with negotiating in person rather than through the mail, fax, telephone, telegraph, or other intermediaries.
b. People in many cultures will only negotiate on a face-to-face basis.
c. The Japanese prefer the telephone to face-to-face strategies.
d. In India an oral face-to-face agreement is more important than a written contract.