Answer to Question 1
Answer: A
Explanation: A) Broadcast through multiple mediums. You can generate awareness of your company's products and services by using social media to share information previously shared only by email. For example, continue to send your newsletters through marketing tools such as Constant Contact and Fishbowl, but also post them on Facebook and Twitter in order to expand your audience.
Answer to Question 2
Answer: E
Explanation: E) Integrate information feeds. If your company supports multiple social media platforms and website content, combine the sources for a one-stop information shop.