« previous next »

Author Question: When evaluating a message, the message should be _____. A) clear, easy to understand, and honest ... (Read 68 times)

CQXA

  • Hero Member
  • *****
  • Posts: 546
on: Jun 23, 2018
When evaluating a message, the message should be _____.
 
  A) clear, easy to understand, and honest
  B) passive, thoughtful, and gentle
  C) clear, concise, and objective
  D) easy to understand, honest, and positive
  E) neutral, clear, and short

Question 2

Your audience will be less accepting of bad news if you ________.
 
  A) treat them politely
  B) express understanding of their concerns
  C) show respect for them
  D) use the word you a lot
  E) employ neutral language


robbielu01

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: A
Explanation: A) As you evaluate your message, look at it objectively and consider whether it is clear, easy to understand, and honest. Also consider whether you are communicating a sense of goodwill toward your audience.

Answer to Question 2

Answer: D
Explanation: D) Excessive use of the word you in a bad-news message may be perceived as accusatory or blaming. If the audience feels blamed rather than respected it is less likely to be open to your message.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

Methicillin-resistant Staphylococcus aureus or MRSA was discovered in 1961 in the United Kingdom. It if often referred to as a superbug. MRSA infections cause more deaths in the United States every year than AIDS.

Methicilli ...
Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

Did you know?

Most fungi that pathogenically affect humans live in soil. If a person is not healthy, has an open wound, or is immunocompromised, a fungal infection can be very aggressive.

In the communication technique of collaborating, the nurse sends the message that the nurse and pati In the communication technique of collaborating, the nurse sends the message that the nurse and pati
Clear Blood Clear Blood
Syntax Allows Us to Understand Language by the Organization of the Words Syntax Allows Us to Understand Language by the Organization of the Words
To clear an obstructed airway in an infant (A) use chest thrusts followed by (B) back blows. To clear an obstructed airway in an infant (A) use chest thrusts followed by (B) back blows.
For some Americans, religion is an “easy-going, makes-little-difference” matter, as expressed in ... For some Americans, religion is an “easy-going, makes-little-difference” matter, as expressed in ...
Physics - Illustrate how you understand charging by rubbing or friction using the guide ... Physics - Illustrate how you understand charging by rubbing or friction using the guide ...
Video: Pneumonia Animation

For a complete list of videos, visit our video library