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Author Question: In which of the following is an oral communication method required? A) Writing news articles B) ... (Read 79 times)

Collmarie

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on: Jun 23, 2018
In which of the following is an oral communication method required?
 
  A) Writing news articles
  B) Updating Facebook status
  C) Participating in teleconferences
  D) Updating wikis
  E) Tweeting

Question 2

Listening skills are critical for effective salespeople.
 
  Indicate whether the statement is true or false.


shailee

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) None of the other methods require oral communication, but teleconferencing involves speaking and listening to other participants.

Answer to Question 2

Answer: TRUE
Explanation: As a salesperson, you can bring in more sales if you know how to listen effectively to the customer's needs, demonstrate how a product or service meets those needs, and close the sale at the end of a conversation.


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