In which of the following is an oral communication method ...

[Collmarie]

In which of the following is an oral communication method required?
 
  A) Writing news articles
  B) Updating Facebook status
  C) Participating in teleconferences
  D) Updating wikis
  E) Tweeting

Question 2

Listening skills are critical for effective salespeople.
 
  Indicate whether the statement is true or false.

[shailee]

Answer to Question 1

Answer: C
Explanation: C) None of the other methods require oral communication, but teleconferencing involves speaking and listening to other participants.

Answer to Question 2

Answer: TRUE
Explanation: As a salesperson, you can bring in more sales if you know how to listen effectively to the customer's needs, demonstrate how a product or service meets those needs, and close the sale at the end of a conversation.