Most dissatisfied customers complain to the company about poor services or products. Indicate ...

Author Question: Most dissatisfied customers complain to the company about poor services or products. Indicate ... (Read 77 times)

APUS57

Hero Member
Posts: 571

on: Jun 23, 2018

Most dissatisfied customers complain to the company about poor services or products.

Indicate whether the statement is true or false.

Question 2

1. Total Quality Management (TQM) emerged in response to Japanese auto manufacturers surpassing American manufacturers in both quality and design.

Indicate whether the statement is true or false.

gasdhashg

Sr. Member
Posts: 335

Reply #1 on: Jun 23, 2018

Answer to Question 1

False

Answer to Question 2

True

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