Answer to Question 1
Answer: B
Explanation: B) When you begin the revision process, focus on content, organization, and tone. Today's time-pressed readers want messages that convey important content clearly and quickly. To evaluate the content of your message, make sure it is accurate, relevant to the audience's needs, and complete.
Answer to Question 2
Answer: B
Explanation: B) Spend a few extra moments on the beginning and end of your message; these sections usually have the greatest impact on the audience.