Answer to Question 1
Answer: B
Explanation: B) Photographs and diagrams can be effective communication tools for conveying emotional content, spatial relationships, technical processes, and other content that can be difficult to describe using words alone. You may occasionally create visual, printed messages as standalone items, but most will be used as supporting material in printed documents.
Answer to Question 2
Answer: C
Explanation: C) Being in the same physical space is a key distinction, because it enables the nuances of nonverbal communication more than any other media-channel combo. These nonverbal signals can carry as much weight in the conversation as the words being spoken.