Answer to Question 1
Answer: A
Explanation: A) When determining audience composition, look for similarities and differences in culture, language, age, education, organizational rank and status, attitudes, experience, motivations, biases, beliefs, and any other factors that might affect the success of your message. While skill in the use of technology or type of technology can be a factor, technology considerations can be easier to determine than other differences.
Answer to Question 2
Answer: TRUE
Explanation: Every communication effort takes place in a particular situation, meaning you have a specific message to send to a specific audience under a specific set of circumstances. Analyzing the situation gives you the insights necessary to meet your own needs as a communicator while also meeting the information needs of your recipients.