The process of sending and receiving information without the use ...

[Bob-Dole]

The process of sending and receiving information without the use of written or spoken language is called what?
 
  A) Listening
  B) Selective perception
  C) Nonverbal communication
  D) Selective participation
  E) Process communication

Question 2

When focusing on information and not speaking style, the listener is engaging in critical listening.
 
  What will be an ideal response?

[cadimas]

Answer to Question 1

Answer: C
Explanation: C) Nonverbal communication is the process of sending and receiving information, both intentionally and unintentionally, without using written or spoken language.
Learning Obj.: LO 2.5: Explain the importance of nonverbal communication and identify six major categories of nonverbal expression.

Answer to Question 2

Answer: FALSE
Explanation: Effective listeners adapt their listening approaches to different situations. The primary goal of content listening is to understand and retain the information in the speaker's message. With this type of listening, you ask questions to clarify the material but don't argue or judge. Try to overlook the speaker's style and any limitations in the presentation; just focus on the information.

[Bob-Dole]

Thank you

[cadimas]

Happy to help you