« previous next »

Author Question: When considering sharing bad news within an organization, managers must commit to A) determining ... (Read 72 times)

Bernana

  • Hero Member
  • *****
  • Posts: 530
on: Jun 23, 2018
When considering sharing bad news within an organization, managers must commit to
 
  A) determining what an employee may be implying, but not saying.
  B) responding only when each detail has been researched thoroughly.
  C) punishing those employees who spread bad news in the workplace.
  D) limiting the communication channels.
  E) listening when employees have negative information to share.

Question 2

When the audience is aware of the possibility of negative news, the writer should
 
  A) use an indirect approach.
  B) consider how emotionally involved the reader will be with the message.
  C) minimize the bad news in the middle of a paragraph.
  D) thank the audience for their understanding.
  E) encourage the audience to respond with any questions they may have.


chinwesucks

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: E
Explanation: E) Managers must commit to maintaining open communication channels, truly listening when employees have negative information to share and not punishing employees who deliver bad news.

Answer to Question 2

Answer: B
Explanation: B) Consider using the direct approach when the audience is aware of the possibility of negative news, when the reader is not emotionally involved in the message, when you know that the reader would prefer the bad news first, when you know that firmness is necessary, and when you want to discourage a response.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Every flu season is different, and even healthy people can get extremely sick from the flu, as well as spread it to others. The flu season can begin as early as October and last as late as May. Every person over six months of age should get an annual flu vaccine. The vaccine cannot cause you to get influenza, but in some seasons, may not be completely able to prevent you from acquiring influenza due to changes in causative viruses. The viruses in the flu shot are killed—there is no way they can give you the flu. Minor side effects include soreness, redness, or swelling where the shot was given. It is possible to develop a slight fever, and body aches, but these are simply signs that the body is responding to the vaccine and making itself ready to fight off the influenza virus should you come in contact with it.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

There are approximately 3 million unintended pregnancies in the United States each year.

Did you know?

Only one in 10 cancer deaths is caused by the primary tumor. The vast majority of cancer mortality is caused by cells breaking away from the main tumor and metastasizing to other parts of the body, such as the brain, bones, or liver.

Covalent bonds form by the sharing of electrons Covalent bonds form by the sharing of electrons
Typical Organization of the CPT Manual Typical Organization of the CPT Manual
Example of Tabular List organization levels and formatting. Example of Tabular List organization levels and formatting.
A cross section of muscle showing the molecular organization within the muscle fiber. In normal musc A cross section of muscle showing the molecular organization within the muscle fiber. In normal musc
Organization of the CCR5 gene in region 3p21.3 Organization of the CCR5 gene in region 3p21.3
Levels of Organization Levels of Organization
Video: Fertilization and Development

For a complete list of videos, visit our video library