In the direct approach to writing a routine request, state the ...

[Charlie]

In the direct approach to writing a routine request, state the main idea
 
  A) when you're closing the message.
  B) in the middle of the second paragraph.
  C) when you open the message.
  D) at the bottom of the first paragraph.
  E) only by implication; do not specifically state why you are writing.

Question 2

Which of the following would be the best opening for a routine request?
 
  A) Please send me a summary of the eastern region's sales data for April.
  B) As soon as you get this, send me last month's sales data.
  C) I know you may not want to, but send me last month's sales data.
  D) I am very sorry to ask you to do this.
  E) Hopefully, this will not be too much trouble for you.

[krakiolit]

Answer to Question 1

Answer: C
Explanation: C) With the direct approach, begin a routine request by stating your main idea; that is, a clear statement of your request.

Answer to Question 2

Answer: A
Explanation: A) The first response is best because it is simple, direct, and specific. Note that the tone is polite and includes the word please, so the request doesn't sound demanding.

[Charlie]

Gracias!

[ryhom]

Excellent