In business communication, email is often replaced by other tools ...

[james0929]

In business communication, email is often replaced by other tools that provide better support for instant communication and real-time collaboration.
 
  Indicate whether the statement is true or false.

Question 2

In a court of law, email messages and other electronic documents can have the same weight as printed documents
 
  Indicate whether the statement is true or false.

[amcvicar]

Answer to Question 1

Answer: TRUE
Explanation: Social networks such as Facebook are replacing email in some instances for business. Even more popular are instant messaging programs that allow instant, real-time conversations between two or more individuals.

Answer to Question 2

Answer: TRUE
Explanation: An email communication is just as valid as a printed communication in legal and official proceedings. For that reason, you should be especially careful when dealing with sensitive or controversial company business and stick strictly to facts.