Answer to Question 1
Answer: A
Explanation: A) Your communication style involves the choices you make to express yourself: the words you select, the manner in which you use those words in a sentences, and way you build paragraphs from individual sentences. Your style creates a tone, or overall impression in your messages. Climate, dialect, and medium do not refer to the overall impression of your message.
Answer to Question 2
Answer: A
Explanation: A) With the passive voice, the subject is often unnamed. This can be useful when you want to avoid placing blame on someone. Using Mistakes were made, a passive voice sentence, avoids placing blame like this active voice sentence: You made mistakes.