Use the ________ to organize a message if you believe your ...

[fbq8i]

Use the ________ to organize a message if you believe your audience will be receptive to what you have to say.
 
  A) direct approach
  B) indirect approach
  C) dialectical structure
  D) persuasive pattern
  E) divergent model

Question 2

When you want to confirm, illuminate, or expand on the supporting points in a business message, use ________ if you believe that dramatic tension will stimulate your audience's interest.
 
  A) facts and figures
  B) narration or storytelling
  C) references to authority figures
  D) examples and quotations
  E) detailed description

[cam1229]

Answer to Question 1

Answer: A
Explanation: A) When your audience will be receptive to your message, use the direct approach.

Answer to Question 2

Answer: B
Explanation: B) Storytelling uses dramatic tension to capture your audience's interest and encourage them to get involved in your message.