Juran proposed a simple definition of quality: _____. a. ...

[amal]

Juran proposed a simple definition of quality: _____.
 a. customer satisfaction
  b. conformance to specifications
  c. fitness for use
  d. commitment to excellence

Question 2

All of the following are true about a cyclical pattern except
 a. It is often due to multiyear business cycles.
  b. It is often combined with long-term trend patterns and called trend-cycle patterns.
  c. It usually is easier to forecast than a seasonal pattern due to less variability.
  d. It is an alternating sequence of data points above and below the trend line.

[lauravaras]

Answer to Question 1

c

Answer to Question 2

C