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Author Question: All of the following are goals of a quality program except a. Adversarial relationship with ... (Read 45 times)

brutforce

  • Hero Member
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  • Posts: 540
on: Jun 25, 2018
All of the following are goals of a quality program except
 
  a. Adversarial relationship with regulatory agencies
  b. Cost containment
  c. Knowledgeable and well-trained employees
  d. Safe work environment

Question 2

In a total quality program which of the following would be a role of an executive officer?
 
  a. Understand how each task and process within the scope of work contributes to the organizational goal.
  b. Understand how to standardize processes and procedures
  c. Understand the interrelationships between errors, near-misses, corrective actions, and preventive actions
  d. Understand the interrelationships between processes, services, customers, suppliers, and employees within their business model


lorealeza77

  • Sr. Member
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  • Posts: 356
Reply #1 on: Jun 25, 2018
Answer to Question 1

Answer: a

Answer to Question 2

Answer: d


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