Author Question: Medical assistants should be familiar with insurance plans their offices accept when speaking with ... (Read 127 times)

BrownTown3

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Medical assistants should be familiar with insurance plans their offices accept when speaking with patients on the telephone.
 
  Indicate whether the statement is true or false

Question 2

An obvious broken bone is not considered a potentially life-threatening emergency.
 
  Indicate whether the statement is true or false



hugthug12

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Answer to Question 1

TRUE
Heading: Answering the Telephone
Learning Objective: 8.10

Answer to Question 2

FALSE
Heading: Telephone Triage
Learning Objective: 8.6



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